The Mayor and City Council approved an exclusive contract with Republic Services, Inc. to provide residential solid waste collection and disposal for all residents within the City of Austell. We do not provide commercial solid waste collection or disposal services at this time.
This new service became effective October 1, 2014.
- Recycling: $3.69† (currently billed on your utility bill)
- Solid Waste: $9.25‡ (will be added to your utility bill)
†Rate effective: January 1, 2017
‡Rate effective: July 1, 2016
For additional information regarding residential solid waste collection and disposal services, please contact (770) 944-4325, option 4, or by email to email@example.com.
Collection Service Changes
Collection services are running as scheduled at this time.
Related Forms and Documents
Application for Solid Waste or Recycling Services
Glass Collection (August 2016 Utility Bill Insert)
Sanitation, Recycling, and Collection Information Guide
Solid Waste Collection, Disposal, and Recycling Ordinance
Solid Waste Management Services Opt Out Affidavit
Presentation: Solid Waste Services
Solid Waste and Recycling Collection Maps
The following maps are viewed in 11" x 17" PDF format. You may print a copy to 8 1/2" x 11" by selecting the 'print to page' option in Adobe Acrobat.
You may use our online database this will allow citizens to search for their particular address and will display all services available to you.
Wednesday (Yellow Zone)
Thursday (Green Zone)
Friday (Pink Zone)
Frequently Asked Questions
I am a commercial business and my current garbage provider told me they will not service my account anymore since I am in the City limits.
Contact Republic Services directly at (404) 693-9235 to see if they can provide you service.
What is the opt-in program?
Customers may opt-in if 1) you live within our city limits according to our property tax records OR 2) you are currently a water or sewer customer.
When can I opt-in?
Customers currently on the City of Austell’s water system can opt-in at the time you sign up for services. This is done at Austell Public Works in Threadmill Complex, Suite 105. The opt-in will be good for one year beginning at the most recent calendar year. You will need to complete and submit the Application for Household Solid Waste Collection Service form to Austell Public Works at the Threadmill Complex, Suite 105.
What is the opt-out program?
This program only applies to those customers who are within our City limits but have another means of disposing their garbage. You will need to complete and submit the Affidavit to Opt Out for Solid Waste Services form to the Austell Public Works at the Threadmill Complex, Suite 105.
When can I opt-out”?
Residents wishing to opt-out will be on a case by case basis pending approval from the Public Works Director.
I would like information on getting an additional garbage container or having one removed. Who should I call?
Contact Austell Public Works at (770) 944-4325, option 4.
I own rental property and it is vacant?
If a rental property has been, or will be, vacant for more than sixty days, you will need to submit written documentation to Austell Public Works (firstname.lastname@example.org). Upon receipt, the container be picked up. Verbal requests will not be accepted. The owner, landlord, or authorized agent must submit a request in writing.